GRUPO MÉDICO 24H, S.L., in compliance with current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: http://med24h.com/ are included in specific automated files of users of the services of GRUPO MÉDICO 24H, S.L.
The collection and automated processing of personal data is intended to maintain the commercial relationship and to perform information, training, advisory and other activities inherent to GRUPO MÉDICO 24H, S.L.
These data will only be transferred to entities that are necessary solely for the purpose of fulfilling the aforementioned objectives.
GRUPO MÉDICO 24H, S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
The user may at any time exercise the rights of access, objection, rectification, erasure, restriction and portability recognized in the aforementioned Regulation (EU). The exercise of these rights may be carried out by the user via email to: office@med24h.com or by post to:
C. Decano Antonio Zedano, 5, esc.1, Planta 0, Puerta 2,
C.P. 29620 – Torremolinos (Málaga), Spain.
The user declares that all data provided are true and accurate and undertakes to keep them updated, notifying GRUPO MÉDICO 24H, S.L. of any changes.
Purpose of processing personal data
For what purpose will we process your personal data?
At GRUPO MÉDICO 24H, S.L., we will process your personal data collected through the Website http://med24h.com/ for the following purposes:
- To provide services in accordance with the specific needs of clients, in order to fulfill the contracts entered into.
- To transfer data to third parties with whom contracts have been signed for this purpose, for commercial, contractual, administrative, marketing and/or operational purposes.
- To provide the information requested by the user through the contact form.
We remind you that you may object to the sending of commercial communications at any time by sending an email to the address indicated above.
The fields in the forms are mandatory, and it will be impossible to fulfill the stated purposes if these data are not provided.
Data retention period
Personal data provided will be kept for as long as the commercial relationship is maintained or until you request their deletion, and for the period during which legal liabilities may arise from the services provided.
Legal basis
The processing of your data is carried out on the following legal grounds:
- The request for information and/or the contracting of services of GRUPO MÉDICO 24H, S.L., whose terms and conditions will always be made available to you prior to any possible contract.
- The free, specific, informed and unambiguous consent, provided after reading this privacy policy and accepting it through a clear affirmative action (such as ticking a checkbox).
If you do not provide your data, or provide them incorrectly or incompletely, we will not be able to process your request or provide the requested information or services.
Recipients
The data will not be disclosed to any third party outside GRUPO MÉDICO 24H, S.L., except where required by law.
Data collected by users of the services
In cases where the user includes files containing personal data on shared hosting servers, GRUPO MÉDICO 24H, S.L. shall not be held responsible for non-compliance with the GDPR by the user.
Intellectual property rights – http://med24h.com/
GRUPO MÉDICO 24H, S.L. holds all copyrights, intellectual and industrial property rights, know-how, and any other rights related to the contents of the website http://med24h.com/ and the services offered on it, as well as the programs necessary for their implementation and related information.
Reproduction, publication and/or use of the contents of the website, in whole or in part, for purposes other than strictly private use, is not permitted without prior written consent.
Software intellectual property
The user must respect third-party software made available by GRUPO MÉDICO 24H, S.L., even if it is free or publicly available.
GRUPO MÉDICO 24H, S.L. holds the necessary exploitation and intellectual property rights over the software.
The user does not acquire any rights or licenses over the software necessary for the provision of the service, nor over the technical information related to service monitoring, except for those necessary to fulfill the contracted services and only for their duration.
Any action beyond the execution of the contract requires prior written authorization from GRUPO MÉDICO 24H, S.L. The user is prohibited from accessing, modifying or viewing the configuration, structure and files of the servers owned by GRUPO MÉDICO 24H, S.L., and assumes civil and criminal liability for any damages resulting from negligent or malicious actions.
Intellectual property of hosted content
Any use contrary to intellectual property law of the services provided by GRUPO MÉDICO 24H, S.L. is prohibited, particularly:
- Use that violates Spanish law or infringes the rights of third parties.
- Publication or transmission of content that is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
- Distribution of cracks, serial numbers or any content infringing intellectual property rights.
- Collection or use of personal data of other users without their consent or in violation of GDPR.
- Use of the mail server for sending unsolicited mass emails (spam).
The user is fully responsible for the content of their website, transmitted and stored information, hyperlinks, third-party claims and legal actions related to intellectual property, third-party rights and protection of minors.
The user must comply with all applicable laws and regulations related to online services, e-commerce, copyright and public order.
The user shall indemnify GRUPO MÉDICO 24H, S.L. for any costs arising from claims attributable to the user, including legal defense costs, even in the case of non-final court decisions.
Protection of hosted information
GRUPO MÉDICO 24H, S.L. performs backups of content stored on its servers but is not responsible for data loss or accidental deletion by users.
It does not guarantee full recovery of deleted data, as such data may have been modified or deleted since the last backup.
Services do not include data restoration from backups when the loss is attributable to the user. In such cases, recovery may be subject to a fee depending on complexity and volume.
Data restoration is included only when the loss is attributable to GRUPO MÉDICO 24H, S.L.
Commercial communications
In accordance with the LSSI, GRUPO MÉDICO 24H, S.L. will not send advertising or promotional communications via email or other electronic means unless previously requested or expressly authorized by the recipient.
In the case of users with a prior contractual relationship, GRUPO MÉDICO 24H, S.L. is authorized to send commercial communications related to products or services similar to those initially contracted.
In all cases, the user may request not to receive further commercial communications via Customer Service channels, after verifying their identity.